May 25, 2022

Blogs / Anna’s self-advocacy success

“How do you eat an elephant? One bite at a time.” Anna is a 52-year-old National Disability Insurance Scheme (NDIS) […]

October 9, 2019

Blogs / The Administrative Appeals Tribunal affirms less than 2% of the NDIS decisions appealed by participants.

  Only a tiny proportion of appeals that people with disability bring to the AAT are actually heard by the […]

September 5, 2019

Case Studies / Gabrielle gets the NDIA run-around

The NDIA gave Gabrielle the wrong advice and then didn’t fix it.  And they kept on not fixing it. Gabrielle […]

January 25, 2019

Issues / Another NDIS transport decision – but wait, there’s more!

This week an Administrative Appeals Tribunal decision has been released which potentially reshapes what NDIS decisions can be taken to […]

July 5, 2018

Issues / AAT urges minister to fix NDIA decisions – an “entirely unsatisfactory state of affairs”

The Administrative Appeals Tribunal is hearing many appeals by NDIS participants against decisions made by the NDIA, and many are […]

May 16, 2018

Issues / Commonwealth Ombudsman finds NDIA reviews too slow

The Commonwealth Ombudsman’s report into the NDIA’s process for reviewing plans has found the process is too slow, the backlog […]

May 2, 2018

Issues / Is the NDIA too fond of lawyers?

“In carrying out its functions, the Tribunal must pursue the objective of providing a mechanism of review that is fair, […]

January 31, 2018

Issues / Time to review the reviewers?

To paraphrase the old legal maxim, “Access delayed is access denied”. While the NDIA has a process for requesting a review of a plan, we are finding lots of issues with the process.