News / The importance of independent oversight in disability care
A coronial inquiry into the death of a woman with disability after reports from community visitor volunteers highlights the importance of […]
News / Losing touch – touch screen EFTPOS interfaces can be a problem
Australia has one of the highest uptake of EFTPOS devices in the world, and a reputation for innovation in payment […]
Issues / Disability NFP organisations struggling with IT
A recent survey of Not For Profits has revealed that disability NFPs don’t have the IT systems or capabilities that […]
Issues / Protection from abuse of people with disability not guaranteed, even in hospital
Even in places where care is the goal, abuse can occur.
Case Studies / Getting Huang day leave from hospital
Huang was living with his family – shortage of qualified staff, and inconsistent hospital policy cost him his freedom Huang […]
Case Studies / Helping Marianne live independently
Marianne is someone who was capable of living independently with the right support, but was likely to be stuck in […]
Issues / Time to review the reviewers?
To paraphrase the old legal maxim, “Access delayed is access denied”. While the NDIA has a process for requesting a review of a plan, we are finding lots of issues with the process.
Issues / Who wants to pay for a bank statement?
Treasury is undertaking a consultation into charging for paper copies of bills and bank statements. As more and more utilities, […]