March 9, 2018

Issues / How market-ready is the NDIS?

The Federal Parliament Joint Standing Committee on the National Disability Insurance Scheme is conducting an inquiry into the market readiness […]

March 2, 2018

Case Studies / A safe home for Patricia

Patricia is a 44 year old woman with an acquired brain injury who also suffers from anxiety and depression. A […]

February 26, 2018

News / The importance of independent oversight in disability care

A coronial inquiry into the death of a woman with disability after reports from community visitor volunteers highlights the importance of […]

News / Losing touch – touch screen EFTPOS interfaces can be a problem

Australia has one of the highest uptake of EFTPOS devices in the world, and a reputation for innovation in payment […]

February 7, 2018

Issues / Disability NFP organisations struggling with IT

A recent survey of Not For Profits has revealed that disability NFPs don’t have the IT systems or capabilities that […]

February 2, 2018

Issues / Protection from abuse of people with disability not guaranteed, even in hospital

Even in places where care is the goal, abuse can occur.

Case Studies / Getting Huang day leave from hospital

Huang was living with his family – shortage of qualified staff, and inconsistent hospital policy cost him his freedom Huang […]

Case Studies / Helping Marianne live independently

Marianne is someone who was capable of living independently with the right support, but was likely to be stuck in […]

January 31, 2018

Issues / Time to review the reviewers?

To paraphrase the old legal maxim, “Access delayed is access denied”. While the NDIA has a process for requesting a review of a plan, we are finding lots of issues with the process.

Issues / Who wants to pay for a bank statement?

Treasury is undertaking a consultation into charging for paper copies of bills and bank statements.  As more and more utilities, […]