August 23, 2021

NDIS Participants deserve better quality decisions from the scheme

NDIS internal and external appeals processes need to be more accessible, equitable and transparent

The processes in the National Disability Insurance Agency are generating inequities and making access to the NDIS more complex than it needs to be.

Advocates who work in appeals to the Administrative Appeals Tribunal have put a submission to Committee of the Federal Parliament overseeing the NDIS arguing for:

  • An inquiry into the NDIA’s processes to better understand the barriers those processes are creating
  • Co-design of better review and appeals processes
  • Better guiding principles for the NDIA
  • Co-design of NDIA processes to make the scheme more accessible to people with disabilities
  • Timeframes for the NDIA to be accountable for Model Litigant Obligations

The full submission can be read here:

Joint Submission to the Joint Standing Committee NDIS re internal and external reviews