A coronial inquiry into the death of a woman with disability after reports from community visitor volunteers highlights the importance of adequate scrutiny in disability services.
The coroner has yet to make findings in the case, but it appears to be an example of volunteers working with the Office of the Public Advocate bringing serious issues to light. The quality of care appears to be questionable at best, and the provider’s quality controls and oversight processes must surely be examined as a result.
This highlights the importance of adequate safeguards and protections in the oversight of service providers as NDIS is rolled out.
The NDIS has a Quality and Safeguarding Framework, which guides the delivery of disability services – events like this one confirm how important it is that such safeguards are effective.
Issues / Who can handle dealing with the NDIS?
Jean was in tears. “I feel like I’m only just coping, just keeping my head above water” She’d cracked the night […]
Case Studies / Sean is still waiting for a home
At 55, Sean is the youngest person in the aged care home where he has had to live since he […]
Blogs / Robodebt and vulnerable people with disability: humanity needs humans
Centrelink is trialling robodebt recovery on its most vulnerable clients. Centrelink deals in big numbers, paying out more than $150 […]