Disability NFP organisations struggling with IT
A recent survey of Not For Profits has revealed that disability NFPs don’t have the IT systems or capabilities that meet their organisations needs. The report, Digital technology for the not-for-profit sector in 2018, released by Infoxchange includes findings that:
- Many disability service providers are unhappy with their information systems – with just 46 percent reporting systems that work well
- Disability service providers are spending on average 36 percent less per full time employee on digital technology than other not-for-profit organisations
- The biggest challenges facing not-for-profits include IT budgets, technical resources and internal IT capacity.
Key priorities for not-for-profits include improvements to websites, client/member information management systems and better use of social media.
A disappointing but not surprising finding. Disability organisations are facing the biggest shake-up in the funding and service delivery landscape in a generation, if ever there was a time for ensuring they’re adequately equipped with IT systems to deliver services, promote their services and making themselves accessible, it is now.

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