February 7, 2018

Disability NFP organisations struggling with IT

A recent survey of Not For Profits has revealed that disability NFPs don’t have the IT systems or capabilities that meet their organisations needs.  The report,  Digital technology for the not-for-profit sector in 2018,  released by Infoxchange includes findings that:

  • Many disability service providers are unhappy with their information systems – with just 46 percent reporting systems that work well
  • Disability service providers are spending on average 36 percent less per full time employee on digital technology than other not-for-profit organisations
  • The biggest challenges facing not-for-profits include IT budgets, technical resources and internal IT capacity.
    Key priorities for not-for-profits include improvements to websites, client/member information management systems and better use of social media.


A disappointing but not surprising finding.  Disability organisations are facing the biggest shake-up in the funding and service delivery landscape in a generation, if ever there was a time for ensuring they’re adequately equipped with IT systems to deliver services, promote their services and making themselves accessible, it is now.